"Make eye contact, but not too much, aim for 80%"
Introduce yourself, shake hands, sit down, give non verbal feedback, summarize, listen.
My professors have relationship building down to a scientific formula.
Sitting there in class I looked around to see if anyone else thought this lesson on patient-physician relationship building was as absurd as I thought it was. I mean, these aren't machines you have to figure out, no IKEA assembly required. They're human beings like you and me, right? When I performed our mock interviews later with the camera recording and thirteen of my classmates plus a moderator watching me fumble my way through a chief complaint assessment with a mock patient I could feel the formula creeping into my natural progression as I tripped over my own thought process. Definitely cramped my style. But this is a different world I'm in now, this isn't Venice Family Clinic, I'm not home, these aren't my neighbors and friends. This is the land of the professionals and figureheads. When I put that white coat on in four years I'll be bearing the weight of great responsibility and it's slowly dawning on me how big a change that is going to be. As I prepare for a hellish next few weeks I am beginning to feel a shift inside me. It's not painful like it was in grade school... and high school... and college. This change is more a natural evolution of perspective, of spirit, of mind and body. But I worry that I may inadvertently lose touch with my own person in the process.
It's so easy to forget myself, forget time and place, forget family and friends, forget the past and dismiss the present while I forge ahead for a pressing future here in med school. Finding time for laundry washing, bill paying, car refueling even, has become an annoying chore. It's easy to let that formula take over, to become a robot, a drone: study, eat, sleep, study, eat, sleep. This is a brave new world I have immersed myself in, and I have to remind myself consciously not to forget that I am a human, too.
But I must remark how frighteningly easy it is to forget your own humanity as you work to save the humanity of others. It seems a vicious cycle... unless I remember not to forget.
Don't forget.... don't forget... don't forget....
